Insights

CAHPS Corner: Q1 2026

Review the latest CAHPS survey updates and developments for Q1 2026.

Unpacking the 2026 CMS Overall Hospital Quality St...

CMS announced new changes to their Overall Hospital Quality Star Ratings which seek to better capture the holistic quality of care provided at a facility.

CAHPS® End-Of-Life Care Survey: 5 Frequently Asked...

The CAHPS End-of-Life Care survey is intended to measure patient experience across all care settings & providers involved in a patient’s final month of life.

What You Need to Know About ICH CAHPS in 2026

If your organization conducts ICH CAHPS surveys, spring 2026 will mark important changes to its contents and dimensions.

HCAHPS Dimension Measures: Staff Help Rest and Rec...

Rest and recovery are vital for healing, and hospital staff play a key role by creating a quiet, comfortable environment and minimizing disruptions.

CAHPS Corner: Q4 2025

Review the latest CAHPS survey updates and developments for Q4 2025.