Insights

CAHPS Hospice 2025 Updates: What You Need to Know

CMS implemented updates to their CAHPS® Hospice survey for families of deceased patients—the following outlines changes to this somber-yet-important survey.

PIX Surveys for Beginners: Frequently Asked Questi...

Updated September 2025 – Take a moment to review the basics of the PIX survey and, if you work at an IPF, ensure your organization has selected a vendor to collect these insights.

Timeline for Public Reporting, Percentiles, and VB...

The following reflects PRC’s anticipated timeline for public reporting, percentile updates, and Value-Based Purchasing (VBP) application.

New HCAHPS Norms: August 2025

PRC Norm Benchmarks for New HCAHPS Measures Now Released on PRC EasyView®

HCAHPS Best Practices: Staff Work Well Together

This guide highlights why this measure matters—and how your teams can bring it to life at the bedside.

CAHPS Corner: Q3 2025

Review the latest CAHPS survey updates and developments for Q3 2025.