2025 Healthcare Leadership Award Recipients
Celebrating the leaders and teams raising the bar in healthcare excellence.
PRC is proud to recognize the recipients of the 2025 Healthcare Leadership Awards, announced during the PRC Healthcare Experience Summit on September 23, 2025. These individuals and organizations exemplify innovation, compassion, and commitment to improving the healthcare experience for patients, providers, and communities nationwide.
Since 2021, the Healthcare Leadership Awards have honored top-performing leaders, teams, and organizations nominated by their peers. Each recipient reflects PRC’s core values of collaboration, accountability, and excellence.
2025 Award Recipients
Brand Excellence
- Nancy Gere, Watsonville Community Hospital
Excellence in Care Transitions
- Farnosh Sarraf, Johns Hopkins Medicine
Champion of Patient Experience
- Clay Ferrell, St. Francis Medical Center (Prime Healthcare)
- Lourdes “Marilou” Salao, St. Francis Medical Center (Prime Healthcare)
- Jessica Njoku, St. Francis Medical Center (Prime Healthcare)
- Sarah Crespo, Saint Michael’s Medical Center (Prime Healthcare)
- Robert “Bobby” Lynch, Saint Michael’s Medical Center (Prime Healthcare)
Community Impact
- Laura Frank, Hackensack Meridian Health
Culture of Safety: Team
- Radiology Oncology Department, Barnes Jewish West County Hospital (BJC HealthCare)
Healthcare Experience Leader
- Kimberly Landers, Morris Hospital & Healthcare Centers
- Dr. Jihad Slim, Saint Michael’s Medical Center (Prime Healthcare)
- Dr. Alan Sickles, Saint Michael’s Medical Center (Prime Healthcare)
Healthcare Excellence
- Julie Geils, Alexian Brothers Behavioral Health Hospital (Ascension)
Health Equity: Patient Experience
- Brenda Nance, Saint Francis Health System
Organizational Excellence
- Delta Memorial Hospital
Outstanding Culture
- MRI Department, Barnes Jewish Hospital (BJC HealthCare)
- Roosevelt General Hospital
Patient Experience Impact: Individual
- Peter Abellera, Saint Louise Regional Hospital (Santa Clara Valley Healthcare)
- Katherine “Kat” Gaffney, St. Mary’s Regional Medical Center (Prime Healthcare)
- Roseline “Rose” Aneke, Prime Healthcare
- Bernadette Cordon, Saint Michael’s Medical Center (Prime Healthcare)
- Kimberly “Kim” Stancombe, Monroe Hospital (Prime Healthcare)
Patient Experience Impact: Team
- Med/Surge Unit, Floyd County Medical Center
- Newport ER, Unity Health
Patient Safety Excellence
- Madeline Larsen, Riverview Health
Physician Leadership
- Dr. Johnny Perez, Bayou Bend Health System
Physician Partnership
- Dr. Rachel Kerschner, Columbus Regional Health
Quality of Care
- Harlingen Medical Center (Prime Healthcare)
Improvement Champion Awards (HCAHPS 2.0 Dimensions)
Able to Get Rest
- Greenfield-Hancock Regional Hospital
- La Palma Intercommunity Hospital (Prime Healthcare)
Staff Help with Rest
- Centinela Hospital Medical Center (Prime Healthcare)
- Asante Three Rivers Medical Center
Staff Informed of Your Care
- Lake Huron Medical Center
- Asante Ashland Community Hospital
Staff Work Well Together
- Thibodaux Regional Medical Center
- Chino Valley Medical Center (Prime Healthcare)
- Columbus Regional Medical Center
Received Help Soon
- La Palma Intercommunity Hospital (Prime Healthcare)
- Norwalk Hospital (Nuvance)
Information About Symptoms
- Natividad Medical Center
- MyMichigan Medical Center Alpena
- La Palma Intercommunity Hospital (Prime Healthcare)
Congratulations to All Honorees
PRC applauds each award recipient for their dedication to improving healthcare. Their efforts remind us that excellence is not only about outcomes, but also about the compassion, collaboration, and innovation that make better experiences possible for patients, staff, and communities.