Insights

OQR THA/TKA PRO-PM: 5 Frequently Asked Questions

The OQR THA/TKA PRO-PM survey measures patient outcomes from outpatient hip and knee replacements and will soon become mandatory for HOPDs and ASCs.

PRC’s National Health Survey Brief: Rural Health i...

The PRC National Health Survey seeks to understand the experience of rural Americans by isolating data among respondents in areas designated “nonmetropolitan.”

HCAHPS Care Compare Percentiles

Updated June 2026 – July 2024 through June 2025 Discharges

The Human Side of Data: Voice of the Employee and...

This is a supplemental tool for connecting the human story to quantitative data

HCAHPS Experience Resources: Bathroom Help

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

The Case for Market Perception Research

Patient experience contributes to word-of-mouth recommendations & online ratings, but understanding broad consumer sentiment is equally important.