Insights

HCAHPS Care Compare Percentiles

Updated July 2025 – July 2023 through June 2024 Discharges

PX 2025: HCAHPS 2.0 Early Trends and Insights

Join us for an exclusive webinar unpacking the early results of the revised HCAHPS 2.0 survey and what they mean for your organization.

PIX Surveys for Beginners: Frequently Asked Questi...

Take a moment to review the basics of the PIX survey and, if you work at an IPF, ensure your organization has selected a vendor to collect these insights.

From Crisis to Care: Community-Based Strategies to...

Explore the creation of initiatives at Columbus Regional Health to address substance use issues in their community.

Best Practices: Tablet Surveys

Tips for maximizing survey participation from your patients when using tablets.

Beyond Process: A C-Suite Perspective on Compassio...

Join PRC for a powerful, executive-level discussion about and why empathy and human connection must be central to patient experience strategy.