Psychiatric Inpatient Experience (PIX) Surveys
Capture Patient Perceptions in Your Behavioral Health Treatment
About the Survey
The PIX Survey explores patient experience within inpatient psychiatric facilities (IPF), measuring perceptions of Treatment Team Relationships, Nursing Team Presence, Environment, and Treatment Effectiveness. All patients above the age of 13 are eligible to take the 23-question survey anonymously starting a day prior to discharge. Beginning CY2026, CMS will make reporting of the PIX survey mandatory for IPFs, with data publicly reported through Care Compare on Medicare.gov.
Current PIX Survey Timeline
Source: CMS
Purpose of the Survey
"CMS believes it is critical to ensure that the voice of the individual is included in care decisions and that a comprehensive approach to quality must include directly reported feedback from patients regarding facility, provider, and payer performance. CMS also received input from many interested members of the public who strongly advocated for a patient experience of care measure in the Inpatient Psychiatric Facility Quality Reporting (IPFQR) Program. Furthermore, in the Consolidated Appropriations Act of 2023, the inclusion of a patient experience measure in the IPFQR Program became required by law." - CMS
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