PRC: Your Patient Safety Partners
Fulfill CMS safety requirements with your PRC data.
Effective January 1, 2025: CMS requires hospitals to affirm their commitment to patient safety through a series of attestation statements. Below are the domains of each affirmation and how PRC can help ensure your organization’s culture of safety meets CMS standards.
Domain 1: Leadership Commitment to Eliminating Preventable Harm
PRC offers comprehensive survey tools that provide actionable insights into patient and employee safety concerns. Our Action Alerts notify leadership in real-time of critical safety issues, allowing for immediate intervention. In addition, our Relationship Rounds™ platform and CARES™ Connect discharge calls help identify potential risks, further supporting your leadership's commitment to reducing harm.
Domain 2: Strategic Planning & Organizational Policy
Strategic planning for patient safety requires understanding key demographics and the social drivers of health that influence patient outcomes. PRC’s HCAHPS, Action Alerts, and CARES™ Connect services offer a data-driven foundation for creating targeted safety measures that address these factors. Our solutions help align organizational policy with CMS requirements while improving safety outcomes.
Domain 3: Culture of Safety & Learning Health System
Promoting a culture of safety starts with understanding your organization's current safety practices. PRC conducts AHRQ Surveys on Patient Safety Culture™ (SOPS®) and customized HCAHPS surveys to provide insights into the safety perceptions of your staff and patients. We also track progress over time with national benchmarks and Star Ratings, supporting your journey toward becoming a learning health system.
Domain 4: Accountability & Transparency
Tracking and sharing safety results is key to maintaining accountability within your organization. PRC's suite of tools, including Relationship Rounds™, Action Alerts, and survey reporting ensures that safety data is captured, tracked, and shared with stakeholders, aligning with CMS expectations for accountability and transparency.
Domain 5: Patient & Family Engagement
Patient and family involvement in care is central to enhancing safety. PRC’s CARES Connect™ discharge calls and Relationship Rounds™ insights encourage active patient participation in their own care, while our tools support Patient and Family Advisory Councils (PFACs) to ensure continuous feedback. Access to medical records and proactive outreach can further support patient and family engagement.