2025 Healthcare Experience Summit - September 23, 2025

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EasyView

Spend more time driving excellence and less time climbing mountains of data.

Regardless of type of the survey, PRC EasyView® makes digesting data a breeze. PRCEasyView.com and the PRC EasyView app utilize innovative, user-friendly reporting and analysis to simplify your use of PRC data and insights to improve your performance.

Insights

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Physician gladly speaking to a patient

Responsiveness

Patients’ perceptions of Responsiveness have emerged among the key drivers for many of America’s Hospitals and Health Systems.

Healthcare organization leader talking to two employees about better engaging with employees

3 Questions to Help You Avoid Leadership Blind Spo...

Sometimes despite our best intentions and effort, there is a disconnect with the outcome. Too often, I encounter leadership teams shocked or surprised to find out information that they wish they had known ahead of time.

3d positive bar Graphs of financial analysis with telephone and cufflinks

White Bars on PRC EasyView®

When you are viewing your data on PRC EasyView®, you may notice that some time periods have a blue bar and some have a white bar indicating your scores.

Stressed nurse sitting at her desk with laptop and coffee as multiple doctors approach her

Nurse Cinderella? Drawing the Line between Patient...

With real time patient feedback expanding across the healthcare marketplace, it’s easy to fall into the trap of confusing service recovery with the whole patient experience—a mistake costing many hospitals in time, money, and retention.

Closeup shot of a group of medical practitioners applauding in a hospital

Expressing Gratitude to Employees

Saying “Thanks!” may seem less hard-nosed than other aspects of leadership, but it can have a dramatic impact on morale, culture, and behavior.