Insights

Why Patient Experience is Important: The Power of...

“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.

About PRC: Our Philosophy & Solutions

“About PRC” sessions provide education about PRC, our measurement solutions, methodologies and philosophy.

Best Practices: Tablet Surveys

Tips for maximizing survey participation from your patients when using tablets.

Best Practices: Survey Invite Cards

Tips for maximizing survey participation from your patients when using survey invite cards.

HCAHPS Experience Resources: Medication Communicat...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

2021 CAHPS® Round-Up

Join PRC experts for an informative webinar that covers developments and updates in CAHPS® and VBP throughout 2021.