Catch PRC's 2024 Year In Review

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PRC clients see a 34% HCAHPS response rate compared to national average of 22%

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    CARES™ Connect

    Upgrade your care transition management and follow-up.

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    Close Your Discharge Gap

    As the final step in a patient’s hospital stay, the transition home following discharge requires care teams expand the focus on the continuum of care in providing an excellent patient experience. Our readmission prevention program, CARES™ Connect follows up with patients and caregivers prior to patient experience survey administration to support their safe transition home. READ MORE

    Create a Real-Time Feedback Loop

    Our CARES™-certified interviewing team connects with patients as early as within 24 hours of discharge and verify patient adherence with discharge instructions. As an all-in-one improvement solution, CARES™ Connect can further a culture of patient safety by probing for risks that may result in readmission and determining instances where further support is needed. All call outcomes, including any risks, are reported to you on PRC’s online risk reporting platform, PRCAlertView.com, which updates in real time to ensure timely management of post-discharge risks.

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    Experts

    Regardless of the community, the distribution of health among residents is never equal, nor is there always equal opportunity for all residents to achieve and maintain health.

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    Reliable

    Ready to take your CHNA beyond the page? PRC’s suite of analytic tools offer the simplicity you need to take action in your community and earn grant funding.

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    Your Partner

    Just as research is more than data, consulting is more than generic advice. We’re here to understand your unique community, culture, needs, and goals.

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    Exceptional

    Your dedicated project manager is happy to help with anything from starting a survey to applying for conference speaking positions.

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    Explore Other Solutions

    Consumer & Brand

    Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.

    Employee Experience

    Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.

     

    Patient Experience & Government Survey icon
    Patient Experience & 
Government Surveys

    Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.

     

    Physician Partnership Solutions

    Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.

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