Star Ratings
Greet your consumers before they step through the door.
Embracing Transparency
In this day and age, consumers regularly start online, with prospective patients searching the web for a 5-star healthcare experience. PRC helps in the consumer search with Star Ratings, powered by Ratings.MD, displaying patient data about your providers and locations. By sharing verified consumer ratings and reviews on your online directory, you can ensure consumers see the most relevant information about the care your organization delivers.
Ensuring Reputation Management
Take your online presence to the next level by putting your outstanding experiences front-and-center with PRC. As part of the Star Ratings implementation, survey recipients receive a prompt to share their healthcare experience on social media, boosting your organization and providers' online exposure and SEO performance. 94% of patients use online reviews to evaluate provider options, so the PRC Star Ratings platform powered by Ratings.MD places your organization in front of patient eyes when it matters.
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Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
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Patient Experience
Maximizing value-based purchasing with PRC’s industry-leading response rates to drive patient experience toward excellence .
Community Health
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors.
Consumer & Brand
Providing you with reliable data to see how your hospital’s brand reputation stacks up against the competition.
Employee & Physician Experience
Addressing the most critical areas for your employees and physicians, making your organization an excellent place to work and practice medicine.
Call Center
Handling sensitive information as a leading provider of inbound and outbound call center services.
Public Health
Supporting a variety of public health initiatives with an eye on healthcare excellence.
Latest Resources
2024 PRC Healthcare Experience Summit OnDemand Ses...
View OnDemand recordings of sessions from our 2024 Healthcare Experience Summit.
5 Hidden Costs of Tasking Nurses with Discharge Ca...
Assigning discharge calls to nurses or other care team members, who already have a demanding full-time job, can be a misguided approach.
Purpose & Persistence – Keeping Nursing...
Morris Hospital has received multiple awards based on their nurse satisfaction data and dedication to an excellent employee experience.