Insights
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Insights
PRC Best Practices: Communication
PRC’s Best Practices series provides insights from clients for clients to share successful methods on various topics, with this piece discussing communication.
How does Survey Response Rate Impact HCAHPS Summar...
We found that all HCAHPS dimensions were positively correlated with survey response rate. In other words, as response rate increases, HCAHPS dimension scores rise as well.
Restoring Professionalism
Combating incivility, gossip, and bullying.
2019 Excellence in Healthcare Fall Summit Recap
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Check out what happened!
PRC’s National Health Survey Brief: Nutrition, Phy...
In the PRC National Health Survey, over two-thirds of American adults are classified as “overweight,” (67.8%) with almost half of those two-thirds also being “obese” (32.8%).
Results are in: Web Survey Testing in the ED
The 2018 feasibility test found that none of the web-survey variations resulted in significantly higher response rates from the control method of mail with phone follow-up.