Insights
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Insights
Up a Tree
Despite the eye-rolling stigma associated with the term, teambuilding is an important part of creating a healthy work environment.
The Importance of Discharge Units in PX
Why is the entire inpatient experience measured through a single discharge unit?
2019 HCAHPS Virtual Bootcamp
Are your HCAHPS improvement efforts not yielding the outcomes you want to achieve? Invigorate your organization’s patient experience with the PRC Excellence Accelerator® HCAHPS Bootcamp!
Explaining PRC’s Excellent-Poor Scale
Why does PRC use an Excellent-Poor scale?
Survey Design Question Wording
How does PRC’s Survey Design Team know how to word a question?
Case Study: Playing Every Point
Moving the patient experience from very good to excellent.