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Insights

Medical Safety
A rapid improvement resource for a foundational expectation in the patient experience.

Excellence Without Key Drivers®
What should I focus on if I don’t have a Key Driver®?

Combating Lag Time Bias
How does PRC combat lag time bias?

Small, But Mighty: Strides to Start Celebrating th...
“Slow and steady wins the race.” Remember this phrase? This underlines the method of sustaining the simplicity of “quality over quantity.”

Hospital Value-Based Purchasing Updates 2019
On Tuesday, June 25, join Jan Gnida, CPXP, Senior Vice President of Research Operation and Erin Godden, CAHPS Communications Manager, at 1 pm to get the latest news from the CMS about VBP updates that impact your bottom line.

Reducing Bias with Phone Surveys
How does PRC’s telephone methodology combat bias?