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CARES™ Connect clients reduce their readmission rates by 21% on average

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    PRC Engagement Link®

    Discover the connection between employee engagement and patient experience.

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    For better or worse, employee engagement and patient experience enjoy a symbiotic relationship. By pinpointing exactly where those scores intersect, PRC Engagement Link® pioneers the way you see the bigger picture. From there, our teams can help identify the best strategic direction for each unique unit and department.

    Retain Top Talent

    Employee engagement and patient experience have a direct relationship that, when viewed collectively, provide meaningful insight into both your hospital’s patient areas and overall work environment. The Engagement Link® examines the interaction between employee engagement and patient experience data, allowing frontline managers to dive deeper into action planning that, in turn, will make their departments and nursing units thrive.

    Ensure Stastical Success

    After conducting both an Employee Engagement and a Patient Experience study for your hospital, our statistical experts determine an engagement and percentile rating for each unit. This analysis provides insight into how teams work together, how employees perceive their work environment, and how patients rate their overall care. Our coaches and consultants then apply this information and provide custom solutions to take your hospital to the next level.

    THE LATEST EMPLOYEE EXPERIENCE RESOURCES

    Hospital employee taking employee engagement survey

    Clicked Submit: Now What?

    Walk through steps to combat survey fatigue and its contributing factors, utilizing employee engagement feedback to impact your organizational culture.