CAHPS Government Surveys
Let our CMS and government survey experts guide you through the ever-evolving healthcare landscape

CAHPS® with PRC
PRC is the nation’s largest privately held healthcare-exclusive research firm, and the only industry leader measuring excellence. Core CAHPS survey questions do not measure excellence, but providers can customize supplemental items to address loyalty and more effectively analyze where to invest resources to improve performance.
HCAHPS Scorecard
Keep score with multiple hospitals, cities, or states in a ranked format using data from Care-Compare and match against the VBP Thresholds published by CMS. Start tracking by using our HCAHPS Scorecard.
Take Me to the Scorecard

PRC’s CAHPS Capabilities
ACO REACH CAHPS
Evaluate patient experiences in ACO REACH Model organizations — essential for quality reporting and performance measurement. Read More
CAHPS FOR MIPS
Meets Merit-based Incentive Payment System (MIPS) requirements through patient experience data linked to value-based care. Read More
CHILD HCAHPS
Though not yet a required national program, this survey captures the voice of pediatric patients and families — and PRC is ready to support its use now. Read More
EMERGENCY DEPARTMENT CAHPS
Anticipated for national use; currently available to assess emergency department care. Read More
HOSPITAL CAHPS
The standard for inpatient experience measurement — publicly reported and tied to reimbursement. Read More
HOME HEALTH CAHPS
CMS-mandated survey for home health agencies, supporting public reporting and quality improvement. Read More
HOSPICE CAHPS
Captures caregiver feedback for patients in hospice care — a key measure of compassionate end-of-life service. Read More
IN-CENTER HEMODIALYSIS CAHPS
Survey patients receiving hemodialysis in outpatient settings — required for end-stage renal disease (ESRD) providers. Read More
OAS CAHPS
Measures patient experience in outpatient and ambulatory surgery centers. Read More
PIX SURVEYS
The Behavioral Health Study for Inpatient Psychiatric explores patient experience within inpatient psychiatric facilities (IPF). Read More
CG-CAHPS (Clinician & Group)
Use CG-CAHPS with ongoing PRC support, and explore options like ACO REACH or CAHPS for MIPS for point-in-time initiatives. Read More
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Just as research is more than data, consulting is more than generic advice. We’re here to understand your unique community, culture, needs, and goals.
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Your dedicated project manager is happy to help with anything from starting a survey to applying for conference speaking positions.
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Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
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Patient Experience
Maximizing value-based purchasing with PRC’s industry-leading response rates to drive patient experience toward excellence .


Community Health
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors.


Consumer & Brand
Providing you with reliable data to see how your hospital’s brand reputation stacks up against the competition.


Employee & Physician Experience
Addressing the most critical areas for your employees and physicians, making your organization an excellent place to work and practice medicine.


Call Center
Handling sensitive information as a leading provider of inbound and outbound call center services.


Public Health
Supporting a variety of public health initiatives with an eye on healthcare excellence.