CARES™ Connect
Upgrade your care transition management and follow-up.
Your Readmission Reduction & Patient Accelerator Program
CARES™ Connect address systemic performance gaps that lead to poorquality outcomes, readmissions, poor patient experiences, and staff frustration. Through real-time HL7 interfaces with your EHR, our certified CARES™-trained specialists calls patients within 24–48 hours of discharge on behalf of your team to identify patients who need intervention. This process helps you map priorities for safe transitions unique to your organization and manage patient escalations in real time with our PRC AlertView platform.
Our team of experts analyzes results to identify opportunities to improve clarity with discharge instructions, medication access, and side effects to strengthen follow-up care and service delivery and upskill your leaders, staff, and physicians.
CARES™ Connect is Designed to:
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Create Safer Patient Outcomes
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Boost Patient Experience Performance
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Create a Real-Time Feedback Loop
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Lighten Managerial Burden
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Integrate Discharge Data with Patient Experience Data
We are
Experts
Regardless of the community, the distribution of health among residents is never equal, nor is there always equal opportunity for all residents to achieve and maintain health.
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We Are
Reliable
Ready to take your CHNA beyond the page? PRC’s suite of analytic tools offer the simplicity you need to take action in your community and earn grant funding.
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We Are
Your Partner
Just as research is more than data, consulting is more than generic advice. We’re here to understand your unique community, culture, needs, and goals.
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We Are
Exceptional
Your dedicated project manager is happy to help with anything from starting a survey to applying for conference speaking positions.
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Consumer & Brand
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Employee Experience
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Patient Experience & Government Surveys
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Physician Partnership Solutions
Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
Explore Other Solutions
Patient Experience
Maximizing value-based purchasing with PRC’s industry-leading response rates to drive patient experience toward excellence .
Community Health
Bringing expertise and passion to each assessment, PRC gets to the heart of your local health disparities and what exactly they mean for your neighbors.
Consumer & Brand
Providing you with reliable data to see how your hospital’s brand reputation stacks up against the competition.
Employee & Physician Experience
Addressing the most critical areas for your employees and physicians, making your organization an excellent place to work and practice medicine.
Call Center
Handling sensitive information as a leading provider of inbound and outbound call center services.
Public Health
Supporting a variety of public health initiatives with an eye on healthcare excellence.