Client Growth Lead
Full Time – Remote
At PRC, we “Healthcare Differently.” We stand side-by-side with each customer as their partner, striving for excellence in healthcare. We make a difference. We also “People Differently.” We offer opportunity. Through a culture of support, respect, inclusion, teamwork, and a good dose of humor, we empower excellent employees. We’re looking for a Client Growth Lead to join our growing team. Are you the person we’re looking for? Join us in making a difference.
What does a Client Growth Lead at PRC do?
The Client Growth Lead is responsible for building a qualified pipeline of healthcare opportunities through proactive lead sourcing, outbound prospecting, and targeted engagement.
This is a high-activity, performance-driven role focused on identifying, researching, and connecting with hospitals and health systems that can benefit from PRC’s patient experience, employee experience, and survey-based solutions. Success in this position is driven by consistent daily activity, pipeline creation, and the ability to convert outreach into qualified opportunities.
Other Responsibilities Include:
Lead Sourcing & Outbound Prospecting
- Proactively source and build targeted lead lists within hospitals and health systems
- Identify key stakeholders across patient experience, HR, nursing, quality, and executive leadership
- Execute high-volume daily outbound activity across email, phone, LinkedIn, and other channels
- Use AI tools, sales intelligence platforms, and industry resources to uncover new opportunities
- Consistently meet or exceed daily and weekly activity and pipeline targets
Pipeline Development & Qualification
- Build and manage a pipeline of qualified, sales-ready opportunities
- Qualify prospects based on organizational fit, need, and readiness
- Schedule meetings and ensure strong handoff to sales
- Partner with marketing to support campaigns and convert engagement into opportunities
Systems, Data & Optimization
- Maintain accurate, real-time data and pipeline tracking in Salesforce
- Utilize marketing automation platforms to support outreach and campaign execution
- Continuously refine targeting and messaging using performance data and insights
- Leverage AI-driven tools to improve prospecting efficiency and effectiveness
Collaboration & Market Insight
- Partner closely with Sales and Marketing to align on targeting strategy and messaging
- Share feedback on lead quality, campaign performance, and market response
- Maintain awareness of trends in patient experience, employee engagement, and healthcare decision-making
What does a Client Growth Lead need to be successful?
- Bachelor’s degree or equivalent experience.
- 3+ years of experience in lead generation, outbound prospecting, or business development.
- Experience selling into or working with hospitals or health systems.
- Background in survey solutions, patient experience, employee engagement, or healthcare SaaS preferred.
- Familiarity with hospital organizational structures and buying processes, preferred.
- Proven ability to perform in a high-activity, metrics-driven environment.
- Advanced Salesforce proficiency (pipeline management, reporting, data hygiene).
- Experience with marketing automation platforms (HubSpot, Marketo, Pardot, or similar).
- Experience using AI tools for lead sourcing, research, and outreach optimization.
- Strong experience with LinkedIn Sales Navigator and/or sales intelligence platforms (ZoomInfo, etc.).
- Highly proactive and self-directed.
- Comfortable with outbound outreach and rejection.
- Strong organizational and follow-through skills.
- Clear, confident communicator.
- Data-driven and results-oriented.
- Polite, professional, and courteous.
- Honest, discreet, ethical, and trustworthy.
- Ability to maintain composure in stressful situations.
At PRC, we value…
Quality. We have a genuine commitment to doing things right.
Service. We have a responsibility to provide excellent service not only to our customers, but to each other.
Collaboration. We, as a team, accomplish more than any one of us could individually.
Innovation. We have an abundance of expertise and creativity on our team, focusing efforts on excellence and continued enhancement.
Growth. We have a legacy to build, for the benefit of our community and the communities of our customers.
At PRC, we highly value our people. And we understand the importance of what they value.
- Your life outside of PRC matters. We offer PTO and holiday pay to all employees. We have a flexible work environment giving you the balance you need.
- We support you. Whether you need the help of a teammate or professional development, this team has your back.
- We offer competitive pay $45,000-$65,000 yearly, as well as a comprehensive fulltime benefits package including: health, dental & vision insurance, flexible spending account, AFLAC, short-term disability & life insurance, 401(k), holiday pay and PTO; at PRC we strive to help keep your health on track.
If you enjoy connecting with people, creating opportunities, and being part of a team that truly cares, we would love to meet you. For more information, please visit www.PRCExcellence.com.
APPLY NOW to be one of the select few who will have the opportunity to experience this exciting career path. Join us in our mission of making healthcare excellent through high quality information and consulting.
PRC is an EEO/AA Employer: M/F/Disabled/Vet
PRC is an Affirmative Action / Equal Opportunity employer and a Non-Smoking Facility. PRC does not and will not discriminate against any applicant or employee regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected basis.
US (Remote), excluding California, Colorado. Connecticut, Hawaii, Illinois, Maryland, Nevada, New York, Rhode Island, Vermont, and Washington.