by Noah Larsen | Oct 13, 2022 | Employee Experience
Twinkle, Twinkle, Little Star: Cradling Babies & Employees Hosted by Taumaoe Gaoteote, BSBM, MPA, MBA of Santa Clara Valley Medical Center In this webinar, Taumaoe Gaoteote, BSBM, MPA, MBA from Santa Clara Valley Medical Center will outline the tender and timely...
by Noah Larsen | Oct 11, 2022 | Consumer & Brand
Written by Keith Schneider, Director, Consumer & Brand A healthcare marketing team is tasked with trying to shape the image of the organization within the community. Branding is not just for designer clothes, soft drinks, or other consumer goods; it is extremely...
by Noah Larsen | Oct 6, 2022 | Utility
On September 28, 2022, PRC client hospital leaders and organizational partners came together for the 2022 Healthcare Experience Summit, a full day of informative sessions with insights spanning the entirety of the healthcare landscape. Over 250 healthcare...
by Noah Larsen | Oct 6, 2022 | Employee Experience
This week we are joined by a veteran guest of the Healthcare Experience Matters Podcast, created by our Healthcare Experience Federation (HXF) partners, to discuss the different ways we can work to move past empathetic distress as healthcare workers. We welcome back...
by Noah Larsen | Sep 29, 2022 | Patient Experience
Patient Rounding is a practice and a process, designed to connect leaders and patients and giving patients confidence in the organization, the team, its leadership, and quality of care. Why? To validate staff performance and provide a mechanism for following up on...