Dedicated employees make excellent patient experience possible. Knowing this means prioritizing the retention of excellent employees to ensure the best care experience in your facility. However, such retention may be easier said than done. In many respects, for organizations looking to improve their retention, the most powerful resource at their disposal are the very employees they’re trying to retain. From your staff, you’re able to collect the necessary feedback to improve your organizational culture, create a fulfilling work experience, and meet the needs of your employees to stay engaged in your hospital. Further, this feedback yields insights that can lay the groundwork for personalized, meaningful action plans that accomplish organizational goals, retention and beyond. Indeed, the best way to truly understand how to retain employees comes down to simply listening to them.
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