Insights

PIX Survey Best Practices

Explore tips for administering CMS’ Psychiatric Inpatient Experience (PIX) survey and maximizing participation.

CAHPS for MIPS Best Practice Resource: Stewardship...

Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts.

Beyond the Numbers: How Audience Intelligence Tran...

This session highlights how segmenting data & combining PRC studies with additional intelligence uncovered insights for a fuller picture of consumer behavior.

Care That Continues: The Lasting Value of Personal...

Discover how Johns Hopkins Medicine is transforming the patient journey beyond discharge through the power of human-to-human follow-up calls.

Every Interaction Builds Loyalty

View the keynote session from our 2025 Healthcare Experience Summit.

2025 PRC Healthcare Experience Summit OnDemand Ses...

Revisit the sessions from the 2025 PRC Healthcare Experience Summit.