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Insights

Communication and the Patient Experience: A Two-Wa...
It’s no secret that top-notch communication promotes success in almost any field, but when those you’re communicating with are often in a hurry and under a lot of pressure, how can you get to the point without sacrificing content?

CHNA Corner: ACHI Conference Recap
Conversations at the the ACHI conference in Atlanta, Georgia centered around the social determinants of health, hospitals as anchor institutions, and the need for hospital-community partnerships

Live! From Charleston with PRC
What is psychological safety and what does it mean for you and your team? Join us in Charleston to find out, no matter where in the world you might be!

Smart move: Reach the right respondents with one o...
Did you know the more than 224 million smartphone users in the US check their phones over 8 billion times every day?

Tai chi? What’s in it for me?
Tai chi, one of the healthy offerings at this year’s EiH Conference, does wonders for just about anyone’s mental and physical well-being.

Turning data into doing: Monitoring patient satisf...
Overcrowded emergency facilities place a strain on the department’s ability to offer the best possible care. Research using PRC data helps staff and leadership find time to restructure or reorganize work presents an undeniable challenge for staff and leadership alike.