Insights
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Insights
Wait Time Communication in the Emergency Departmen...
One of the most powerful techniques to improve and sustain an emergency department experience that drives patient loyalty is implementing ways to keep patients informed throughout their stay. When patients hold our Emergency Departments accountable for the quality of...
Revisiting Our HCAHPS Response Rate Analysis Post-...
In response to HCAHPS scores and response rates declining during the pandemic, we revisited some of our prior research.
What 2023 Medicaid Redeterminations Mean for Your...
As Medicaid officials begin redetermining coverage and eligibility, millions of patients nationwide face losing their health insurance.
Success Story: Overcoming Deaths of Despair in Rur...
The Wallowa County Health Care District partnered with PRC to administer a CHNA, revealing alarming behavioral health findings.
OAS File Review For CPT/G Codes
CMS has identified CPT codes and a few specific G-codes as the primary criterion used to identify eligibility.
Exploring Disparities in Urban and Rural Healthcar...
In reviewing the data, it’s clear that disparities between urban & rural markets persist, particularly when it comes to access in healthcare.