Insights

Enhancing Patient Experiences through Self-Reflect...

Healthcare providers can often make a significant impact through the words used and their overall demeanor.

CARES™ Connect: Rethinking How Your Hospital Appro...

PRC’s CARES™ Connect solution is designed to support healthcare teams with safer transitions home for patients and reinforcing trust.

Defining Action Alerts

Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

Client Spotlight: Positioning an Employee Culture...

Through strong leadership and utilization of PRC insights, York General has seen sustained improvements in employee culture indicators.

What Patient Experience Data Has Revealed Since th...

The Healthcare Experience Matter Podcast examines shifts in data within patient experience trends since the start of the pandemic.

Creating a Culture of Mutual Care and Mutual Respe...

This conversation tackles compassion fatigue & shapes clear expectations for the shared responsibility between colleagues & customers.