Insights

HCAHPS: Revised for 2025 Confirmed Changes

CMS confirmed several changes for HCAHPS process and included several survey changes confirmed in the recent final rule.

Clarifying Common Misunderstandings in Research Te...

By understanding these terms, you can better navigate the complexities of research and make more informed decisions based on your findings.

FFY 2025 HCAHPS VBP Final Rule

CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), including updates for the VBP program.

5 Hidden Costs of Tasking Nurses with Discharge Ca...

Assigning discharge calls to nurses or other care team members, who already have a demanding full-time job, can be a misguided approach.

Elevating Patient Experience: PRC’s Approach to He...

PRC believes every patient deserves an excellent healthcare journey, so we work with our clients to enhance their patient experience.

Purpose & Persistence – Keeping Nursing...

Morris Hospital has received multiple awards based on their nurse satisfaction data and dedication to an excellent employee experience.