Insights

Mental Health Tips for Busy Practitioners – Health...

Compassionate actions such as being an active listener and giving other people our undivided attention can go a very long way.

Join PRC to learn about the newly-approved OAS CAHPS mixed mode methodologies that contain an e-survey component.

Explore the possibilities of sifting through data to gain key insights and using data to tell a story and improve the patient experience.

Since Q1 2020, publicly reported HCAHPS scores have fallen and remain lower than pre-pandemic levels across all HCAHPS measures.

CMS discussed preliminary findings from last year’s HCAHPS mode experiment and a loose timeline for “HCAHPS 2.0.”

With efforts in place to avoid blame and judgement, we create an atmosphere that allows the patient experience to better thrive.