Insights

Best Practices: Enhancing Radiology Patient Experi...

This resource provides actionable best practices and sample scripting to improve emergency department radiology experiences.

Case Study: Surpassing Competition & Sustaini...

Community Hospital has closed competitive gaps against surrounding hospitals and solidified their brand as an excellent place in the minds of their consumers.

Client Spotlight: Community Health in the Classroo...

Read about the creation of a class and program for students to gain real-world public health experience through application of CHNA data and hands-on learning.

HCAHPS Care Compare Percentiles

Updated February 2025 – April 2023 through March 2024 Discharges

Clicked Submit: Now What?

Walk through steps to combat survey fatigue and its contributing factors, utilizing employee engagement feedback to impact your organizational culture.

NPS for Beginners: Everything You Need to Know

PRC ensures our clients collect important data points like NPS and build on them with our own meaningful insights.