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Insights
HCAHPS Experience Resources: Nurse Communication
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.
HCAHPS Dimension Measures: Staff Informed of Your...
This measure captures something that every patient instinctively notices: whether the people caring for them actually know their story.
HCAHPS Experience Resources: Discharge Information
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.
CAHPS Corner: Q1 2026
Review the latest CAHPS survey updates and developments for Q1 2026.
PRC’s National Health Survey Brief: GLP-1 Use in t...
The 2026 PRC National Health Survey finds that more than 1 in 10 American adults currently takes some type of GLP-1 medication.
Unpacking the 2026 CMS Overall Hospital Quality St...
CMS announced new changes to their Overall Hospital Quality Star Ratings which seek to better capture the holistic quality of care provided at a facility.