Insights
Get our latest insights on the topics that matter most to you.
Insights
Security Services
This rapid improvement resource focuses on staff engagement in security services & applicable communication best practices.
Transforming COVID Patient Care: A PRC Partner Spo...
Sparrow Hospital realized they could use their resources to shift the paradigm in COVID-19 management by allowing families to have visitations with patients.
HCAHPS Experience Resources: Discharge Information
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.
National Coronavirus Community Impact Survey: 2021...
The 2021 National Coronavirus Community Impact Survey provides COVID-19 insights following nearly a year of life amidst the coronavirus pandemic.
HCAHPS Experience Resources: Responsiveness—Call B...
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.
HCAHPS 2021 Updates
CMS announced that Care Compare will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data.