Insights

National Coronavirus Community Impact Survey: 2021...

The 2021 National Coronavirus Community Impact Survey provides COVID-19 insights following nearly a year of life amidst the coronavirus pandemic.

HCAHPS Experience Resources: Responsiveness—Call B...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

HCAHPS 2021 Updates

CMS announced that Care Compare will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data.

HCAHPS Experience Resources: Responsiveness—Bathro...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

ICH CAHPS Updates for 2021

ICH CAHPS’ October 2021 update will show data from 2019 fall and 2020 fall surveys, instead of 2020 spring and 2020 fall surveys.

HCAHPS Experience Resources: Overall Ratings—Recom...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.