Insights

CAHPS Corner: Q3 2025

Review the latest CAHPS survey updates and developments for Q3 2025.

PX 2025: HCAHPS 2.0 Early Trends and Insights

Join us for an exclusive webinar unpacking the early results of the revised HCAHPS 2.0 survey and what they mean for your organization.

From Crisis to Care: Community-Based Strategies to...

Explore the creation of initiatives at Columbus Regional Health to address substance use issues in their community.

Best Practices: Tablet Surveys

Tips for maximizing survey participation from your patients when using tablets.

Beyond Process: A C-Suite Perspective on Compassio...

Join PRC for a powerful, executive-level discussion about and why empathy and human connection must be central to patient experience strategy.

HCAHPS 2.0 Preliminary Insights: What You Need to...

As hospitals adapt to HCAHPS 2.0, questions are emerging regarding preliminary results & anticipated next steps, so we’re here to provide the answers you need.