Insights
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Insights

New HCAHPS Norms: August 2025
PRC Norm Benchmarks for New HCAHPS Measures Now Released on PRC EasyView®

HCAHPS Best Practices: Staff Work Well Together
This guide highlights why this measure matters—and how your teams can bring it to life at the bedside.

CAHPS Corner: Q3 2025
Review the latest CAHPS survey updates and developments for Q3 2025.

PX 2025: HCAHPS 2.0 Early Trends and Insights
Join us for an exclusive webinar unpacking the early results of the revised HCAHPS 2.0 survey and what they mean for your organization.

From Crisis to Care: Community-Based Strategies to...
Explore the creation of initiatives at Columbus Regional Health to address substance use issues in their community.

Best Practices: Tablet Surveys
Tips for maximizing survey participation from your patients when using tablets.