Insights
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Insights

Leveraging Online Excellence
For telemedicine to truly be a viable option in healthcare, the same standards imposed on doctors and hospitals in-person need to be imposed on this technology. Provide excellent care through telemedicine, and more consumers will use it.

CAHPS for MIPS 2018 Webinar
CAHPS for MIPS 2018 Webinar

Managing Service Excellence with Varying levels of...
In healthcare, particularly in a hospital setting where a patient may have an extended stay, inconsistencies in staff can go unnoticed by most of the staff

Cultivating better health: Benefits of hospital ga...
Research within the past decade offers mounting evidence supporting patient access to fresh air, inspiring designers to add a new feature to the hospital setting: gardens.

Health Literacy Findings from the PRC National Hea...
Individuals with low health literacy seldom find written or spoken health information easy to understand, need help reading health information, and/or are not confident completing health forms

Ensuring Your Physicians Don’t Sink to Burnout
Regardless of the cause, physician burnout is a real problem and it appears it’s becoming an epidemic.