2025 Healthcare Leadership Award Recipients Announced

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Improving Teamwork and the Overall Quality of Care

How can you leverage your top key drivers to drive your overall quality of care and ultimately improve the patient experience? What does maintainable work using best practices and sustainment initiatives look like?

Doctor with smart technology

Getting smart about smart hospitals

Using smart technology to strengthen the patient experience through comfort, trust, and communication sounds daunting, but as healthcare pushes ahead into the mid-21st century, the technology becomes available to implement a smarter way to care and create a better patient experience.

Doctor after help on OAS CAHPS survey

What could I have done differently

If excellence is the measurement goal, why not just ask patients how to get there? Would that not be the most direct path to success?