by Isaiah Dominguez | Sep 5, 2019 | Employee Experience, Utility
Is the tree shaking, or am I? Peeling my arm off the tree trunk and examining my hand revealed I was indeed the unsteady party. I pressed my face against the rough bark and steeled my nerves. I was going to team build if it killed me. Relying on my stubbornness to...
by Isaiah Dominguez | Aug 30, 2019 | Excellence Accelerator, Patient Experience
Are your HCAHPS improvement efforts not yielding the outcomes you want to achieve? Invigorate your organization’s patient experience with the PRC Excellence Accelerator® HCAHPS Bootcamp! This two-part virtual learning event via webinar will empower your team with...
by Isaiah Dominguez | Aug 28, 2019 | Employee Experience, Patient Experience
There are some key updates to the Magnet Recognition Program® that we want to keep you updated on! Join Christy Harris as she shares pertinent new information and tips on how to anticipate these changes.
by Isaiah Dominguez | Aug 27, 2019 | CHNA
In the spring of my freshman year of college, I decided to give up social media for Lent. I knew that my relationship with it wasn’t great—it interrupted my focus in lecture and kept me up with late night scrolling—but I wasn’t at all aware of how it affected my...
by Isaiah Dominguez | Aug 20, 2019 | Patient Experience, Physician Partnership
“Hey, Siri, tell my next patient I’ll be in to see them in a few moments.” “Alexa, make sure Joe Smith takes this antibiotic three times a day for ten days.” “Google, what’s the recommended course of action for a patient presenting these symptoms?” Give your smart...
