Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts.
Survey Question: In the last 6 months, did you and anyone on your health care team talk about how much your prescription medications cost?
Why it Matters:
Discussing medication costs is essential to responsible healthcare:
- Financial Burden: 24% of Americans taking prescription drugs have difficulty affording them. High costs lead to prescription abandonment and non-adherence.
- Health Outcomes: When patients cannot afford medications, they skip doses, cut pills, or abandon prescriptions entirely, resulting in preventable hospitalizations and complications.
- Patient Trust: Patients overwhelmingly want providers to discuss costs proactively. When costs are addressed, patients feel their providers care about their wellbeing beyond clinical outcomes.
- Resource Stewardship: Addressing costs demonstrates that providers are good stewards of patient resources and healthcare dollars.
- System Efficiency: Proactive cost conversations reduce emergency department visits, improve medication adherence, and lower overall healthcare costs.