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May 21, 2021

Patient experience surveys can accomplish various needs and purposes. For example, the HCAHPS survey meets the requirement for hospitals to participate in the Value-Based Purchasing program. Additionally, patient experience surveys meet the needs of capturing the patient voice for tracking and process improvement initiatives. For some areas, patient experience insights are also necessary for accreditation purposes. For accreditation, some service areas need to demonstrate inviting a full census of their patients to participate in a survey. PRC has an oversampling solution which includes the three options listed below. Among the most common areas that we set up oversamples for include Total Joint Replacement, Palliative Care, or Stroke Patients, to name a few.

PRC has a team of survey design experts who can assist with any unique needs. We are proud to offer the ability to customize your surveys to meet your organization’s unique needs.