PRC is proud to partner with your organization, as we know how important it is to capture your patients’ voice to help drive improvement. A healthcare experience is an important part of a person’s life, and PRC finds patients are quite willing to do the survey with us. The greatest challenge is reaching the patient. Everyone is busy, but participation can be increased by making sure patients are aware they may receive an invitation, and that it is legitimate. YOU can help by increasing awareness about the surveys. If a patient knows PRC may be reaching out to them, they are more likely to respond to the survey. This also is the most courteous thing to do so we are not surprising patients with the survey invitation. It is important to communicate about the survey carefully though, by following the tips outlined.
PRC Best Practice Tips: Increasing Awareness of PRC Surveys
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