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Client Spotlight: Recognizing and Supporting Care...
A strong organizational culture supports a thriving patient experience, so Norwalk Hospital leads efforts to ensure excellence in both.
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PRC’s National Health Survey Brief: Mental Health...
PRC’s National Health Survey explores mental health by addressing measures relating to depression, stress, and help-seeking behaviors.
FFY 2024 HCAHPS Proposed Rule Published
In a recent proposed rule, CMS announced several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.
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Call Center Support Ensuring the highest quality communications for your organization We are Experts Regardless of the community, the distribution of health among residents is never equal, nor is there always equal...