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2022 PRC Healthcare Experience Summit OnDemand Ses...
View OnDemand recordings of sessions from our 2022 Healthcare Experience Summit.
Exploring the Burden of Empathetic Distress in Hea...
This episode of the Healthcare Experience Matters podcast serves as a reminder as to what empathy is in the first place.
Patient Rounding: A Rapid Improvement Resource
Patient rounding connects leaders & patients and gives patients confidence in the organization, the team, its leadership, & quality of care.
What Patient Experience Excellence Looks Like with...
Defining patient experience excellence is at the foundation of this week’s Healthcare Experience Matters podcast episode with Lara Burnside.