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Speed to Trust: What Can We Gain with Better Senio...
Senior Leader Rounding is not new, and effective senior leader rounding is timeless.
CARES and Anesthesia Communication
Patient centered communication surrounding anesthesia and keeping our patients safe.
Simple Ways to Authentically Show Gratitude as Hea...
Today’s discussion focuses on the implementation of gratitude in straightforward and unique ways to make a genuine impact on people.
A Lot Can Happen in 15 Minutes: Patient Experience...
Time and time again, our research shows that four things significantly impact how patients feel about the overall experience.
Healthcare Leadership Awards
Healthcare Leadership Awards We’re excited to present our fifth annual Healthcare Leadership Awards to hospitals and health systems who exemplify PRC’s core values in the care and services they provide. We invite healthcare leaders to nominate themselves, colleagues,...
Practicing Emotional Intelligence as a Healthcare...
Explore the importance of emotional intelligence and its value to the worldwide community of healthcare workers and the patient experience.