by James Ratliff | May 1, 2024 | Patient Experience
Updated May 2024 – July 2022 Through June 2023 Discharges Care Compare recently refreshed to contain data from July 2022—June 2023 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly reported HCAHPS...
by James Ratliff | Nov 2, 2023 | Patient Experience
Jan Gnida CPXP and Katie Owens, MHA, CPXP, join us on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week as we examine the interesting shifts in data within patient experience trends since the start of the...
by James Ratliff | Aug 21, 2023 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: FFY2026 (CY2024 HCAHPS discharges) Starting with FFY 2026, the VBP program will...
by James Ratliff | Aug 10, 2023 | Patient Experience
In a recent final rule, CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment. These changes are listed below and CMS plans for them to begin with discharges from January 1st, 2025, forward. Survey Modes...
by James Ratliff | Jun 6, 2023 | Patient Experience
The past few years have been a roller coaster for healthcare. We now have publicly reported HCAHPS data for hospitals collected during the pandemic, where we saw that hospitals’ scores decreased during the pandemic after scores plateaued prior to the pandemic. In...
