by Isaiah Dominguez | Feb 10, 2020 | Employee Experience
Are you finding it hard for employees to participate in patient safety initiatives? There are a few root issues to address when it comes to encouraging employee engagement. For instance, they may not feel comfortable voicing their concerns if it isn’t common...
by Isaiah Dominguez | Jan 24, 2020 | Employee Experience
Healthcare jobs are not usually your typical 9-5 experience. The healthcare business runs on a 24/7 schedule with shifts that run an average of 8-12 hours. Due to the natural fluctuation of our serotonin levels from day to night, this can cause a significant...
by Noah Larsen | Jan 7, 2020 | Employee Experience, Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Noah Larsen | Jul 3, 2019 | Patient Experience
Patient Safety is a foundational expectation of the patient experience and an important driver of loyalty. The reality is that the role of the patient is foreign for us as individuals—especially in the outpatient and ambulatory settings where we have more limited time...