by Isaiah Dominguez | Dec 23, 2019 | Utility
We started Mondays With Mel one year ago with the goal of giving even the smallest voices in healthcare a platform to share their stories. After 12 episodes, a bonus patient experience week mini-cast, and countless memories made, we’re so excited to roll out...
by Isaiah Dominguez | Dec 9, 2019 | Patient Experience
With the sharp decline in national HCAHPS response rates over the past few years, PRC has researched response rate data trends and the relationships between reporting variables. In our published PXJ research regarding the correlation of response rates and HCAHPS...
by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Dec 5, 2019 | CHNA
In the PRC National Health Survey, over two-thirds of American adults are classified as “overweight,” (67.8%) with almost half of those two-thirds also being “obese” (32.8%). These numbers read particularly concerning when considering the positive correlation between...
by Isaiah Dominguez | Nov 20, 2019 | Patient Experience, Utility
Personally, I love to take advantage of opportunities as they present themselves. Whether a prospect comes at me professionally or in my private life, I can’t resist the chance to experience, pursue, or learn something new. One might even call this FOMO—or “fear of...