by Noah Larsen | Apr 6, 2020 | Patient Experience
For several years, PRC’s annual key drivers analyses have identified safety as one of the most important aspects of care that patients consider when they evaluate their overall experience, and this is true for almost all care settings: inpatient, ED, and ambulatory...
by Noah Larsen | Mar 5, 2020 | Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Noah Larsen | Jan 7, 2020 | Employee Experience, Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Isaiah Dominguez | Oct 23, 2019 | Patient Experience
Each year, acute-care hospitals participating in the Centers for Medicare & Medicaid Services’ (CMS) Hospital Value-Based Purchasing (VBP) program receive scores based on their performance. According to CMS’ website, they designed the VBP program with the intent...
