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2019 HCAHPS Virtual Bootcamp

August 30, 2019

Are your HCAHPS improvement efforts not yielding the outcomes you want to achieve? Invigorate your organization’s patient experience with the PRC Excellence Accelerator® HCAHPS Bootcamp!

This two-part virtual learning event via webinar will empower your team with strategies and help develop tactics for your organization to administer excellent patient care, leading to higher HCAHPS scores and improved VBP reimbursements.

Topics discussed over the four-hour virtual event include:

• Identifying strategies to truly engage staff and physicians in patient experience performance

• Developing key competencies that will create excellence in service AND quality

• Building Patient Experience/HCAHPS Domain-specific action plans to influence performance

• Designing improvement solutions to sustain gains and elevate accountability

Registration is $195 per line, with an unlimited number of viewers able to watch from each line, and if you register by October 1, we’ll mail you two hard copies of PRC’s HCAHPS Experience Guide for your organization to use during the event.

This bootcamp is in progress and registration has closed. Please reach out to a PRC team member if you are interested in learning more.