Insights

PIX Surveys for Beginners: Frequently Asked Questi...

Take a moment to review the basics of the PIX survey and, if you work at an IPF, ensure your organization has selected a vendor to collect these insights.

From Crisis to Care: Community-Based Strategies to...

Explore the creation of initiatives at Columbus Regional Health to address substance use issues in their community.

Best Practices: Tablet Surveys

Tips for maximizing survey participation from your patients when using tablets.

Beyond Process: A C-Suite Perspective on Compassio...

Join PRC for a powerful, executive-level discussion about and why empathy and human connection must be central to patient experience strategy.

HCAHPS 2.0 Preliminary Insights: What You Need to...

As hospitals adapt to HCAHPS 2.0, questions are emerging regarding preliminary results & anticipated next steps, so we’re here to provide the answers you need.

Case Study: Embedding Excellence for Organizationa...

Buchanan General Hospital’s dedication to improving their patient experience can be seen in their recent HCAHPS survey data.