Announcement: PRC Appoints Cynde King as Chief Executive Officer to Lead Next Phase of Growth

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Reducing Telehealth Wait Times: Four High-Impact Interventions

May 18, 2026

Telehealth wait time management is critical to patient experience and operational efficiency. Recent research shows that 44% of telehealth visits experience delays, and 65% of patients report experiencing at least one barrier during their virtual visit. The following recommendations provide actionable strategies to improve wait time management and communication.