by Noah Larsen | May 17, 2019 | Employee Experience, Patient Experience
There are few guarantees in healthcare, although change and renovation are likely among those few certainties. Inevitably, most organizations will encounter periods of construction, renovation, or significant modifications to infrastructure. Sometimes, we can...
by Noah Larsen | May 15, 2019 | CHNA
A CHNA glossary of terms for hospitals and public health organizations.
by Noah Larsen | May 13, 2019 | Physician Partnership
The PRC Physician Engagement Study measures how your physicians perceive your hospital and its services, and through mathematical analysis, indicates what is driving those perceptions. The results offer insight into perceived clinical and operational strengths and...
by Noah Larsen | May 10, 2019 | Patient Experience
The ability to listen to patient comments allows hospital employees to hear the gratitude that patients have for their doctors and nurses, and to hear suggestions directly from patients. To get the most out of these comments, there are some useful guidelines to...
by Noah Larsen | May 10, 2019 | Patient Experience
Voices® on PRCEasyView.com® allows organizations to listen to recordings of what their patients say. Because tone and inflection are important parts of communication, hearing patient comments will help you better understand how your patients feel about their...
