by Noah Larsen | May 10, 2019 | Patient Experience
Voices® on PRCEasyView.com® allows organizations to listen to recordings of what their patients say. Because tone and inflection are important parts of communication, hearing patient comments will help you better understand how your patients feel about their...
by Noah Larsen | May 9, 2019 | Patient Experience
Determining how to meet your objective should be informed by your patients’ definition of your Key Driver® as well as current best practices. While innovation is valuable, you may want to consider those tactics that have already been proven to enhance patients’...
by Noah Larsen | May 9, 2019 | Employee Experience, Patient Experience
Knowing what data to display and how often to display it is tough for many. Every question cannot be a top priority, which means that data from every question should not be displayed. Instead of displaying all survey data, share data from the one or two questions that...
by Noah Larsen | May 6, 2019 | Patient Experience
PRC recognizes that there are certain issues pertaining to the management of patient information and the approach to interviewing which are unique for behavioral health, psychiatric, and mental health patients. Our utmost concern in all of our studies is maintaining...
by Noah Larsen | May 1, 2019 | CHNA
You’ve just received the final version of your PRC Community Health Needs Assessment (CHNA), but where do you go from here? IRS requirements state that, in addition to conducting a needs assessment, hospitals must identify and prioritize health needs, and...
