Insights
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Insights
CARES and Anesthesia Communication
Patient centered communication surrounding anesthesia and keeping our patients safe.
A Lot Can Happen in 15 Minutes: Patient Experience...
Time and time again, our research shows that four things significantly impact how patients feel about the overall experience.
Key Drivers FAQ
One of the most useful tools for prioritizing your customer service activities is Key Drivers of Excellence.
Why Patient Experience Is Important: HCAHPS and Va...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
Introducing the PX Success Series
Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.
Why Patient Experience Is Important: Outcomes of C...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.