Insights
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Insights
OAS CAHPS: Testing the New Mixed Mode Option
Join PRC to learn about the newly-approved OAS CAHPS mixed mode methodologies that contain an e-survey component.
Part of the Team: How to effectively include agenc...
Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses.
Why Patient Experience Is Important: HCAHPS and Va...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
Fostering a Culture of Excellence
Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.
Introducing the PX Success Series
Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.
Why Patient Experience Is Important: Outcomes of C...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.