Insights

PX 2025: HCAHPS 2.0 Early Trends and Insights

Join us for an exclusive webinar unpacking the early results of the revised HCAHPS 2.0 survey and what they mean for your organization.

ED Pain Management Communication: Best Practices...

This resource provides actionable best practices and sample scripting to improve how emergency department staff communicate about pain management.

The Sum of Healthcare Experience

A focus on quality may seem obvious, but it’s a proven strategy for healthcare branding.

Teamwork

A rapid improvement resource from PRC’s Excellence Accelerator® about teamwork in the workplace.

Best Practices: Enhancing Lab Patient Experience i...

This resource provides actionable best practices to improve patient experiences with laboratory in the Emergency Department.

PRC’s National Health Survey Brief: Substance Use...

Substance use and addiction continue as critical health issues facing communities throughout America.